Brands lose $29 on average for every new customer acquired — up from $9 three years ago. Cart abandonment runs $4 trillion globally. Inventory carrying costs consume 20–30% of total stock value annually. We build the systems that close these gaps: demand forecasting, checkout optimization, and retention engines deployed on your existing stack.
$29
Average loss per newly acquired customer (up from $9)
$4T
Lost globally to cart abandonment annually
20–30%
Of inventory value consumed by carrying costs
5–25x
More expensive to acquire vs. retain a customer
The Problem
48%
Of abandonment caused by unexpected checkout costs
Cart abandonment represents $4 trillion in lost merchandise globally, and most recovery programs recapture about 10%. The leading trigger isn't indecision — it's shipping fees, taxes, and handling charges revealed at checkout that were already known internally. We deploy transparent pricing surfaces and real-time exit-intent interventions that address the specific abandonment trigger for each session. Typical engagement: connect to your existing analytics and checkout flow, identify the top three abandonment causes, and deploy targeted interventions within 4 weeks. Fixed price.
$13–20
Cost to process a single return
E-commerce return rates hit 17–25%. Each return costs $13–20 in shipping and inspection, and the item frequently can't be resold at full price. The root cause in most cases: the customer ordered the wrong thing because product data, sizing, or imagery didn't give them enough confidence. We build AI-powered recommendation and fit-prediction systems that reduce return rates at the point of purchase — using your existing product catalog data and return reason codes to target the specific categories driving the highest return volume.
30%
Of retail inventory becomes dead stock in 6 months
A retailer carrying $10M in inventory spends $2–3M per year just to hold it. Overstock and stockout situations cost the global retail industry $1.1 trillion annually. We deploy demand forecasting models trained on your historical sales, seasonality, and channel data — not generic industry models. The system connects to your existing ERP or inventory management platform and produces SKU-level reorder recommendations. Retailers we've worked with see 15–25% reduction in carrying costs within the first two quarters.
What We Build
We instrument your checkout flow, identify the specific abandonment triggers in your data, and deploy real-time interventions — transparent cost breakdowns, personalized incentives, and urgency signals calibrated to each session's exit pattern.
SKU-level demand prediction connected to your ERP. We train on your historical sales, seasonality, promotions, and channel mix — not generic models. The output is actionable reorder recommendations that reduce carrying costs by 15–25%.
Automated price adjustments based on competitor pricing, demand elasticity, and your margin thresholds. We connect to your product catalog and competitive intelligence feeds and deploy rules you control — no black-box pricing decisions.
AI-powered sizing, recommendation, and product-match systems trained on your return reason codes and product catalog. We target the specific product categories driving the highest return volume and cost.
Personalized product recommendations drive 31% of e-commerce revenue. We build recommendation and campaign engines on your customer data that deliver 6x higher transaction rates than broadcast messaging — deployed on your existing email and site infrastructure.
Warehouse picking route optimization, carrier selection logic, and delivery window management. We integrate with your WMS and shipping platforms to reduce per-order fulfillment cost while improving delivery speed.
Return on Investment
353% ROI. 30% lower acquisition costs. Measurable within 90 days.
SMBs deploying AI across retail operations report 353% ROI, with 30% reduction in acquisition costs and 20% improvement in conversion. On a $5M e-commerce business, a 20% reduction in inventory carrying costs alone recovers $200K–$300K annually. Every engagement starts with a fixed-scope diagnostic: we connect to your existing systems, identify the highest-impact opportunity, and deliver a working system — not a report. You'll know the ROI before the first invoice.
Ready to start
A 30-minute discovery call costs nothing. We’ll map your biggest operational bottleneck and tell you exactly what’s automatable.
Book a Discovery Call