Privacy Policy

1. Information We Collect

When you submit our contact form, we collect your name, email address, company name, and message content. We also collect standard web analytics data including page views, browser type, and approximate location through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule discovery calls
• Provide and improve our services
• Send relevant communications about our services (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with trusted service providers who assist in operating our website and conducting our business (such as email delivery services), provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use essential cookies to ensure proper website functionality and analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@level5.pro.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless a client relationship is established, in which case data is retained for the duration of the engagement plus any legally required retention period.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact

For questions or concerns about this Privacy Policy, contact us at hello@level5.pro.